Creekside Income Tax
2151 Hess Rd.
Appleton, N.Y. 14008
Local Income Tax Preparation
Year-round Service
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2151 Hess Rd.
Appleton, N.Y. 14008
Local Income Tax Preparation
Year-round Service
We are not able to accept any new clients this year.
Our tax preparers are registered with the IRS and NYS to prepare income taxes. They attend yearly trainings to keep up to date on any changes to the tax laws.
Many of our clients use our secure online system, that allows you to upload your tax information from anywhere. Existing online customers will receive the email in January, and can begin uploading documents at your convenience.
We encourage you to use our secure online system, email us now, then watch your email for the invite to start!
If you're not interested in our online services, we have two contactless drop off boxes available for you around the clock. See detail below.
We also have limited in person appointments. You may schedule below or call our office at 716-778-5120 to schedule. Please do not schedule until you have received all of your tax documents.
Danielle Dunlap
Creekside income Tax LLC

2151 Hess Rd. Appleton
On the office
Drop Off Available 24 hrs.
You must include completed client review form and signed engagement letter you received in the mail or downloaded for our website.

200 Erie St. Lockport
On the front porch
Drop Off Available 24 hrs.
You must include completed client review form and signed engagement letter you received in the mail or downloaded from our website.

Beginning in 2026, the IRS will not issue refund checks. It is recommended that you have your refund directly deposited to your bank account. Money due may be automatically withdrawn from your bank account, or you can us direct pay thru the IRS.
Be sure to include your bank information and we'll set it up for you!
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IRS Where's My Refund efiled returns are generally processed within 21 days.
You'll need your tax return to check the status of your tax returns.
NYS - Wheres My Refund efiled returns are generally processed within 30 days.
You'll need your tax return to check the status of your tax returns.

Payment is due upon completion of your income tax return. We accept cash, check and credit card.
Pricing is based on the forms necessary to complete your federal & state income tax return.
Additional charge for paper copies.
Any tax requests received on or after April 15, may be subject to a $50 rush fee.

Creekside Income Tax LLC is a family run business that has been serving the Newfane area since 1987. Our tax preparers, stay up to date on Federal & NY State tax law by attending yearly seminars and training classes. Our tax preparers are Registered Tax Preparers with the IRS and NYS and members of:
Creekside Income Tax LLC Website Privacy Policy
At Creekside Income Tax LLC, we are committed to protecting your privacy. This Website privacy policy explains how we collect, use, and protect your information when you interact with us via our website. 1. Information we collect: When you schedule appointments on our website, we may collect the following personal information: Your mobile phone number (if provided) Your name (if provided)
Your email address (if provided) Any information you provide while scheduling your appointment
scheduling data (e.g., timestamps, status) 2. How we collect your information We collect information directly from you when: You enter your email address, phone number, name into a web form
3. How we use your information We use your information to schedule appointments 4. Sharing your information Creekside Income Tax LLC does not sell or share your personal data with third parties for their marketing purposes. We may share your information with trusted service providers who help us deliver our email messages, such as: Internet providers Customer support platforms These vendors are contractually obligated to keep your information secure and only use it to provide services to Creekside Income Tax LLC. 5. Your choices & rights You can opt out of email messages at any time by replying “STOP” to any message. After you opt out, you will no longer receive email messages from us unless you opt in again. To request access to or deletion of your email data, please contact us at [taxpreparer@creeksideincometax.com]. 6. Data security and retention
We implement reasonable technical and organizational measures to protect your personal data. Email data is retained only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. 7. Changes to this policy We may update this Website privacy policy periodically. If we make material changes, we will notify you via email. Continued use of our Website service indicates your acceptance of the revised policy. 8. Contact us If you have any questions about this policy or your data, please contact us at: Creekside Income Tax LLC taxpreparer@creeksideincometax.com
At Creekside Income Tax LLC, we are committed to protecting your privacy. This SMS privacy policy explains how we collect, use, and protect your information when you interact with us via text messaging (SMS/MMS).1. Information we collectWhen you opt in to receive SMS messages from Creekside Income Tax LLC, we may collect the following personal information: Your mobile phone numberYour name (if provided) Any information you provide in your message responses Message delivery and interaction data (e.g., timestamps, status) 2. How we collect your information We collect information directly from you when: You enter your phone number into a web form You interact with our customer support via SMS You opt in through a registration form 3. How we use SMS information We use your SMS data to: Send transactional or account-related messages (e.g., updates, appointment reminders) Respond to your inquiries or support requests Analyze message delivery and engagement to improve our services 4. Sharing your information Creekside Income Tax LLC does not sell or share your SMS opt-in data with third parties for their marketing purposes.
We may share your information with trusted service providers who help us deliver our SMS messaging services, such as: SMS gateway providers, Phone carriers, Customer support platforms
These vendors are contractually obligated to keep your information secure and only use it to provide services to Creekside Income Tax LLC. 5. Your choices & rights You can opt out of SMS messages at any time by replying “STOP” to any message. After you opt out, you will no longer receive text messages from us unless you opt in again. To request access to or deletion of your SMS-related data, please contact us at [taxpreparer@creeksideincometax.com]. 6. Data security and retention We implement reasonable technical and organizational measures to protect your personal data. SMS data is retained only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. 7. Changes to this policy We may update this SMS privacy policy periodically. If we make material changes, we will notify you via SMS. Continued use of our SMS service indicates your acceptance of the revised policy. 8. Contact us If you have any questions about this policy or your SMS data, please contact us at: Creekside Income Tax LLC
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